Everything people ask before handing us a bag.

Because you never have to take our word for it. Every Koolee agent is identity-verified and background-checked before their first pickup. At your door, the agent confirms the traveler's ID against the booking, weighs each bag, and closes it with a serialized tamper-evident seal — while you watch. Every hand-off after that is logged with a photo and timestamp on a live timeline you can open at any moment.

If a seal arrives broken or its serial doesn't match, you'll know — and so will we.